Definity Error Codes
They provide call context data before the routed call arrives. If I dissconnect my phone, i gererate errors 513, 1537, and 2305. Got an exception on a call to "conference" (method "DirectSupervisorBargeIn" in class ThreadSuperviseCall). 13103 PERERR_GW_E_THREAD SUPERVISECALL_ EXCEPTION_CREATECALL JTAPI Gateway – Error on SUPERVISE operation – Exception. Applications must wait a time interval of three times the refresh rate (defined in the Avaya Call Management System) between login or logout attempts. my review here
A double asterisk (**) indicates that the event is available from Aspect when the PG is configured to use the Aspect Event Link. The routine run in object ThreadConferenceCall got an exception (not of type CiscoJTapiException) on a call to "consult". 13054 PERERR_GW_E_ THREADCONFERENCE CALL_EXCEPTION_ SETCONFERENCEENABLE JTAPI Gateway – Error on CONFERENCE operation. Language: Deutsch English Español Français Italiano Português (Brasil) 日本語 Follow Us Download the Destiny Companion App Download on the AppStore Get it on Google play I am over the age of It includes the following information: A table of call event types that are unavailable for different peripheral types A table of client control requests that are unsupported by different peripheral types
Avaya Error Codes List
Definity / CM software version? Manual Answer agents must leave the phone on the hook. In a single-step/blind transfer of a call, the initial call must come in over a trunk (be a CCT call) and the dialed number must go to a CCT. The routine run in object ThreadClearCall got an exception (not of type CiscoJTapiException) on a call to "drop". 13044 PERERR_GW_E_ THREADCLEARCONNECTION_ UNKNOWN_CONNECTION JTAPI Gateway – Error on CLEARCONNECTION operation – Unknown
Got an exception on a call to "createCall" (method "CreateConsultCall" in class ThreadEscapeService). 13073 PERERR_GW_E_THREAD ESCAPESERVICE_ EXCEPTION_CREATECALL3 JTAPI Gateway – Error on SUPERVISOR (escape) operation. Got an exception on a call to "generateDTMF" (method "run" in class ThreadSendDTMF). 13093 PERERR_GW_E_THREAD SENDDTMF_ INVALID_CONNECTION JTAPI Gateway – Error on SEND DTMF operation – Invalid Connection ID. The call specified is not a controlled call. 13091 PERERR_GW_E_THREAD RETRIEVECALL_ EXCEPTION_UNHOLD JTAPI Gateway – Error on RETRIEVE operation – Exception. Register now while it's still free!
Already a member? Avaya Support Table 3Call events not available to specific peripherals Unavailable Event Peripherals AGENT_PRE_CALL Alcatel, Aspect, DEFINITY, Nortel Symposium, Rockwell Spectrum, IVR AGENT_PRE_CALL_ABORT Alcatel, Aspect, DEFINITY, Nortel Symposium, Rockwell Spectrum, IVR AGENT_STATE None Look at the maintenance name. http://sundance-communications.com/forum/ubbthreads.php/topics/78828/Re_Definity_Error_Codes Got an exception on a call to "conference" (method "DirectSupervisorBargeIn" in class ThreadSuperviseCall). 13102 PERERR_GW_E_THREAD SUPERVISECALL_ EXCEPTION_CONSULT JTAPI Gateway – Error on SUPERVISE operation – Exception.
A single asterisk (*) indicates that the event is available from the starred peripheral, subject to the restrictions/limitations listed in the Peripheral-specific limitations and differences. Outbound calls on some trunk types do not always provide Call Cleared events. Note The peripherals mentioned in this chapter are the ones that CTI OS supports. Bezig...
When you log in without EAS, the agent is logged in to only those groups that you specify in the login request. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ctios/ctios9_0/installation/guide/UCCE_BK_C3D5EC47_00_cti-os-system-manager-guide/UCCE_BK_C3D5EC47_00_cti-os-system-manager-guide_chapter_01010.html Anyone know how/where to find the translations. :confused: Thank you, RhondaSome of the error codes I currently have are:1230510255131537 _________________________ To Succeed in life, you need three things: a wishbone, a Avaya Error Codes List Got an exception on a call to "getAddress" (method "run" in class ThreadMakeCall). 13088 PERERR_GW_E_THREAD MAKECALL_ PROVIDER_GETTERMINAL JTAPI Gateway – Error on MAKE CALL operation. Table 7.Error code indicator Error Indicates PERERR_TELDRIVE The telephony driver layer generated the error.
The agent is trying to make a supervisor assist call but is not a member of a team. 10106 PERERR_TELDRIVE_ AGENTRESERVED Agent is RESERVED – cannot make call. http://krokmel.com/error-codes/carrier-error-codes.php Inside calls are calls originated by an agent on the switch; this includes consult calls prior to a transfer or conference. The routine run in object ThreadConferenceCall got an exception (not of type CiscoJTapiException) on a call to "consult". 13053 PERERR_GW_E_ THREADCONFERENCECALL_ EXCEPTION_CREATECALL JTAPI Gateway – Error on CONFERENCE operation. When an agent logs in, a skill group must be specified.
Table 1Unified ICM and peripheral-specific terminology Unified ICM Term Peripheral-Specific Equivalent Agent Agent Peripheral target Alcatel 400: DNIS IPCC: Device Target Others: Trunk group and DNIS1 Service Alcatel 400: Pilot Aspect Pick maintenance alarms for error logs and MO (maintenance object) descriptions. [URL]https://support.avaya.com/css/P8/documents/100015560[/URL] This is the link to view the maintenace alarms and error log data. Laden... get redirected here Log in om deze video toe te voegen aan een afspeellijst.
Group messages show up here. Peripheral-specific terminology Peripheral-specific terminology Different peripheral manufacturers use different terminology for Unified ICM terms such as agents, skill groups, and services. The method "run" in class ThreadTransferCall got an exception on a call to "setTransferController". 13123 PERERR_GW_E_THREAD TRANSFERCALL_ EXCEPTION_TRANSFER1 JTAPI Gateway – Error on SUPERVISE operation – Exception.
The connection specified in the active connection does not exist. 13111 PERERR_GW_E_THREAD SUPERVISECALL_ INVALID_AGENT_CALLID1 JTAPI Gateway – Error on SUPERVISE operation – Bad Call ID.
If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. This is an important first troubleshooting step to rule out WiFi signal strength/stability as a possible culprit.The first thing to do is to perform a cold reboot of your console and Got an exception on a call to "getTerminals" (method "CreateNewCall" in class ThreadEscapeService). 13076 PERERR_GW_E_THREAD ESCAPESERVICE_ EXCEPTION_SETCONFERENCEENABLE1 JTAPI Gateway – Error on SUPERVISOR (escape) operation Got an exception on a call My answer will depend on what the alarm is against.
On an Avaya DEFINITY ECS running in EAS mode, each skill group may have multiple subgroups depending on the switch configuration. White papers or user guides, etc. The call specified on the barge in request has already been barged into. 13097 PERERR_GW_E_THREAD SUPERVISECALL_ CREATECALL_NULL_CALL JTAPI Gateway – Error on SUPERVISE operation – Can't create call. useful reference Alcatel requires a position ID as part of the Login information.
I'm looking at the screen shots and working my way over each. AGENT_PRECALL_EVENT and AGENT_PRECALL_ABORT_EVENT are particular to IPCC. REQUIRED_WITH_DATA The same as REQUIRED, but the agent must input some data into the Wrapup dialog box before exiting the dialog box and going to a Ready or NotReady state. For more information about all peripherals supported by the Cisco CTI Server, see the Cisco Unified ICM CTI Programmer's Guide.
Best thread- 5 Rank - 7 Average 2 3 hitchhiker s guide to the galaxy radio series mp3, spore full game zip, hotels near cabbage patch hospital, standard error mean formula, If there is an agent skill group assignment change, the PG knows only when it next interrogates the switch. The Alert type specified was not CONSULT or BLIND_CONFERENCE. 13079 PERERR_GW_E_THREAD ESCAPESERVICE_ INVALID_SUPERVISOR_ ASSIST_TYPE JTAPI Gateway – Error on SUPERVISOR (escape) operation – Invalid Alert Type. Got an exception on a call to "conference" (method "SupervisorBargeInCall" in class ThreadSuperviseCall). 13101 PERERR_GW_E_THREAD SUPERVISECALL_ EXCEPTION_CONFERENCE2 JTAPI Gateway – Error on SUPERVISE operation – Exception.
Talk With Other Members Be Notified Of ResponsesTo Your Posts Keyword Search One-Click Access To YourFavorite Forums Automated SignaturesOn Your Posts Best Of All, It's Free! Single-step/blind transfer or conference is not supported. Failure to specify a skill group or specifying an incorrect skill group results in a login failure. Unified ICM emulates this by automatically creating additional skill groups for these peripheral types.
This is a way I can share my training with others both new and experienced with the Avaya PBX telephone systems. Table 9Nortel status values Status Value (hex/dec) Description Invalid Parameters 0A00 / 2560 Invalid calling TN 0A01 / 2561 Invalid calling DN; wrong DN specified 0A02 / 2562 Incomplete calling DN There is a delay when switching from the NotReady state to the Ready state. PBXHowTos 11.866 weergaven 21:41 Introduction to Telephone Systems - Duur: 54:03.
This may indicate a potential problem with your console or network hardware.Before proceeding any further, we strongly recommend switching from WiFi to a wired connection, at least temporarily. To clear the error, plug the phone back into the correct port or change the extension to a X port. This applies only to WrapupInMode. The valid values for these parameters are: REQUIRED For either incoming or outgoing calls, the agent has no option but to go to the Wrapup state when a call ends.